Effective Date: 06.09.2023
We are very delighted that you have shown interest in our enterprise. Data protection is of a particularly high priority for the management of the Storyclash GmbH ("we", "us"). In this privacy statement we explain how we obtain and use your personal data. We always handle your data with great responsibility and in accordance with EU data protection law and applicable national provisions.
As the Controller, we have implemented numerous technical and organizational measures to ensure the protection of personal data processed by us.
The controller for all processing of your personal data described below is:
4020 Linz / Austria
2.1 Webserver & Logfiles
In a nutshell: When visiting our website, your browser exchanges information with our webserver. This data is automatically stored in so-called logfiles.
Purpose: Our webservers process your data in order to deliver the requested website to your browser. We save all requests in logfiles to guarantee the security and functioning of our website and to ensure the long-term viability of our information technology systems and website technology.
Categories of data: Technical data (browser types and versions, date/time of access, operating system, referrer-website, IP address, request method, request URI)
Legal basis:Providing the requested online content and guaranteeing the security and functioning of our website are our legitimate interests. We thus process your data in accordance with Art 6 (1) (f) GDPR.
Storage period: We delete our logfiles automatically after 10 days. In case we require the logfiles for a longer time period (e.g., in case of a security incident), the storage period may be extended.
Recipients/Categories of recipients: Processors (IPAX OG)
Further information about the data protection offered by IPAX OG can be found at:
2.2 Personalized Newsletter
In a nutshell: We regularly provide customers and others interested in our services and/or company with information about updates to our products, services, and marketing through our newsletter.
Purpose: If you subscribe, we only process your data in order to send you our newsletter and to statistically analyze the reach of our newsletters (if and when they were opened) and the interaction of users with them (which links were clicked).
We use the double opt-in process for subscribing to our newsletter. This means that after the initial registration we send a confirmation e-mail to the registered e-mail address asking you to confirm your subscription to our newsletter. Only then will we add you to our mailing list and send you our newsletter in the future.
The newsletter contains so-called tracking pixels. This allows a statistical analysis of the success of our online marketing campaigns. This analysis enables us to optimize the shipping of the newsletter, as well as to adapt the content of future newsletters even better to your interests.
Categories of data: Contact details (name, e-mail address), Technical data (IP address, time and date of registration, UTM Links)
Legal basis: We will send you our newsletter only if you have provided us with your consent. We thus process your data in accordance with Art 6(1) (a) GDPR and Sec 174 Telecommunications Act 2021 (TKG 2021). Your consent can be withdrawn at any time with effect for the future. For this purpose, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time on our website or by contacting us using the provided contact details listed in Pt 1 above.
Storage period: We store your data until you withdraw your consent.
Recipients/Categories of recipients:Processors (HubSpot, Inc. [USA])
Further information about the data protection offered by HubSpot can be found at:
2.3 Customer requests and contacts via the website
In a nutshell: If you have any questions about our company or our product, or if you have any suggestions or complaints, you can contact us directly on our website or by contacting us using the provided contact details listed in Pt 1 above.
Purpose: We process your data in order to answer your request.
Categories of data: Contact details (name, company name, e-mail address, job title, phone number); purpose and details to your request.
Legal basis: Answering your request is our legitimate business interest in sustaining customer relationships. We thus process your data in accordance with Art 6 (1)(f) GDPR.
Storage period: We store your data as long as necessary to answer your request or as required by law. If your request concerns (the performance of) a contract, we retain such data for 7 years because we are subject to a corresponding statutory obligation to retain data for this time. Data not necessary for statutory obligations is deleted 3 years after the last customer contact with you.
Recipients/Categories of recipients:Processors (HubSpot, Inc. [USA], Chili Piper, Inc. [USA], Intercom, Inc. [USA] )
Further information about the data protection offered by HubSpot, Inc. can be found at:
Further information about the data protection offered by Chili Piper, Inc. can be found at:
Further information about the data protection offered by Intercom, Inc. can be found at:
2.4 Personal data of applicants
In a nutshell: You can apply for open positions in our company through the application form provided on our website or by contacting us through the provided contact information.
Purpose: We process the provided data in order to carry out the application process, to initiate and to possibly establish an employment relationship with you.
Categories of data: At least: Identification data (name, residence, e-mail address, phone number); Position related data (years of work experience; notice period, yearly gross salary expectations, preferred work location). Also, we process all additional information that you choose to share with us in your CV and all additional files (certificates, diplomas, (higher) educational background, professional qualification, etc) that you choose to upload or provide in the course of the application process. In individual cases, the data processed may also include special categories of personal data pursuant to Art 9 (1) GDPR, such as data on health, religious or trade union affiliation, if you provide us with these as part of your application.
Legal basis: Conducting application processes is necessary for the initiation or performance of contractual relationships with applicants. The data processing is thus carried out in accordance with Art 6 (1)(b) GDPR. If special categories of personal data are processed, this is based on Art 9 (2)(b) GDPR. If the position for which you have applied requires the processing of health data for the assessment of your ability to work, the processing is carried out on the basis of Art 9 (2)(h) GDPR.
Storage period: We retain your data for a period of 6 months in order to meet the legal requirements for the proper processing of an application as well as to be able to answer questions in connection with your application and/or its rejection. If you have agreed to be included in our applicant pool, your data will be stored and processed there for a period of 6 months. After this period, your personal data will be deleted.
Recipients/Categories of recipients:Processors (Teamtailor AB)
Further information about the data protection offered by Intercom, Inc. can be found at:
2.5 Web analytics and personalized advertising
In a nutshell: We use third party services (as described in Pt 3 below) that collect data about how users interact with our website. This data is aggregated into statistics that allow us to analyze how many people are visiting our website, which search terms or link address they click to arrive at our website and which conversion actions (e.g. purchasing a product) they are conducting. This also allows us to show you information tailored to your preferences.
Purpose: We process your data to assess and improve the effectiveness of our web presence, to adapt our website to the wishes and needs of the users and to improve our products and services.
Categories of data: Technical data (IP address, HTTP header fields, operating system, screen resolution, screen color depth, flash version, referrer website, etc); Usage data (page/s viewed, duration of visit, clicks, opened links, etc).
Legal basis: We use web analytics only if you have given your consent. We thus process your data in accordance with Art 6 (1) (a) GDPR. You can withdraw your consent at any time (see below Pt 7.4.).
Storage period: Data for personalized advertising is available for max. 180 days.
Recipients/Categories of recipients: Processors (Meta Inc [USA], Meta Platforms Ireland Ltd, Google LLC [USA], Google Ireland Ltd, LinkedIn Corporation [USA], LinkedIn Ireland Unlimited Company)
For the setting of analysing cookies, or the use of plug-ins or tools, we always ask for your consent first. By not providing your consent, the analysing operations will not be carried out. Your given consent can be revoked at any time with effect for the future. In addition, you can prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies.
3.2 Meta Pixel
This website uses Meta Pixel, a service provided by Meta Platforms Inc, 1 Hacker Way, Menlo Park, CA, USA or for users within the EU Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Meta"). This service allows us to assess the effectiveness of our online advertising methods. For example, by setting a cookie, we can track how many users have clicked on a Facebook ad to reach our site and subsequently placed an order. In addition, we can provide users of our website with interest-based advertisements ("Facebook Ads") when they visit the Facebook platform. Through Meta Pixel, your browser establishes a direct connection with Meta's server and transmits the information that you have clicked on one of our ads and visited our website. The data collected by this service is only made available to us in anonymous form and does not allow any conclusions to be drawn about the identity of individual users. However, Meta links the collected data with the data of your user account. If you do not have a user account, Meta may still collect and store data about your user behaviour.
3.3 Google Tools
The following Google Tools are services provided by Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA or for users within the EU Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").
3.4 Google Ads, AdSense, Tag Manager and Remarketing
Google Remarketing allows an enterprise to display advertising to Internet users who have previously resided on the enterprise's Internet site. The integration of Google Remarketing therefore allows an enterprise to create user-based advertising and thus shows relevant advertisements to interested Internet users. Google Remarketing allows us to display ads on the Google network or on other websites, which are based on individual needs and matched to the interests of Internet users.
Google Tag Manager assists us in efficiently managing various tags and tracking codes that help us understand user interactions on the website. It enables the implementation of tags without direct code changes.
Google AdSense is further explained under the following link https://www.google.com/intl/en/adsense/start/.
For more information about how Google uses conversion data, please visit https://support.google.com/google-ads/answer/93148?ctx=tltp.
For more information about Google Ads Remarketing, please visit the following link https://support.google.com/tagmanager/answer/6106960?hl=en.
3.5 Google Analytics
This website uses integrated components of YouTube, a platform provided by Google.
Subject to your consent, when you visit sub-pages of our website, your internet browser is prompted to download of a display of the corresponding YouTube components. YouTube thereby receives information of what specific sub-page of our website you are visiting. If you click on one of the YouTube buttons integrated on our website, YouTube matches this information with your personal Instagram user account and stores the personal data.
YouTube's data protection provisions, available at https://www.google.com/intl/en/policies/privacy/, provide information about the collection, processing and use of personal data by YouTube and Google.
This website uses integrated components of Instagram, a platform provided by Meta Platforms Inc, 1 Hacker Way, Menlo Park, CA, USA or for users within the EU Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Meta").
Subject to your consent, when you visit sub-pages of our website, your internet browser is prompted to download of a display of the corresponding Instagram components. Instagram thereby receives information of what specific sub-page of our website you are visiting. If you click on one of the Instagram buttons integrated on our website, Instagram matches this information with your personal Instagram user account and stores the personal data.
Further information and the applicable data protection provisions of Instagram may be retrieved under https://privacycenter.instagram.com/policy.
This website uses integrated components of LinkedIn, a platform provided by LinkedIn Corp, 1000 West Maude, Sunnyvale, CA 94085, USA or for users within the EU LinkedIn Ireland Unlimited Company, Wilton Plaza, Gardner House 4,5,6, 2 Dublin – Ireland.
Subject to your consent, when you visit sub-pages of our website, your internet browser is prompted to download of a display of the corresponding LinkedIn components. LinkedIn thereby receives information of what specific sub-page of our website you are visiting. If you click on one of the LinkedIn buttons integrated on our website, LinkedIn matches this information with your personal LinkedIn user account and stores the personal data.
Further information about the LinkedIn plug-in may be accessed under https://developer.linkedin.com/plugins or under https://developer.linkedin.com/product-catalog/plugins.
This website uses integrated components of Twitter / X, a platform provided by X Corp, 925 Corporate Drive Stafford, VA 22554, USA, or for users within the EU Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland.
Subject to your consent, when you visit sub-pages of our website, your internet browser is prompted to download of a display of the corresponding Twitter / X components. Twitter / X thereby receives information of what specific sub-page of our website you are visiting. If you click on one of the Twitter / X buttons integrated on our website, Twitter / X matches this information with your personal Twitter / X user account and stores the personal data.
The applicable data protection provisions of Twitter / X may be accessed under https://twitter.com/en/privacy.
This website uses the analysing tool HubSpot, provided by HubSpot, Inc, 25 1st St Fl 2, Cambridge, Massachusetts, 02141, USA, or for users within the EU HubSpot Ireland Limited, 1 Sir John Rogerson's Quay, Dublin 2.
This website uses the analysing tool Intercom provided by Intercom, Inc, 55 2nd Street, 4th Fl., San Francisco, CA 94105, USA or for users within the EU Intercom R&D Unlimited Company, 2nd Floor, Stephen Court, 18-21 Saint Stephen's Green, Dublin 2.
This website utilizes the analytics tool TikTok, provided by TikTok Inc., Culver City, 5800 Bristol Pkwy, USA. For users within the EU, TikTok Ireland Limited, 10 Earlsfort Terrace, Co. Dublin, Dublin, Ireland, is the relevant entity responsible for GDPR compliance.
We have implemented Tiktok videos on our website to describe educational content for our users. As part of its functionality, TikTok may employ Cookies to monitor your interactions with the website and gather browser-related information. Tiktok collects data on the performance of the website’s embedded video-content.
This website uses Giphy, a service provided by Giphy, Inc., 416 West 13th Street New York, USA.
This website uses Amplitude, a service provided by Amplitude, Inc., 201 3rd Street, Suite 200, San Francisco, USA.
Amplitude enables us to analyze user interactions on the website and improve the user experience. It may utilize Cookies and similar technologies to collect data for analysis.
3.15 New Relic
This website uses New Relic, a service provided by New Relic, Inc., 188 Spear St #1000, San Francisco, USA.
New Relic assists us in monitoring and analyzing the performance of our website to ensure optimal user experience. It may employ Cookies and similar technologies to collect performance-related data.
3.16 Chili Piper Scheduling Service
This website utilizes Chili Piper, a scheduling service provided by Chili Piper, Inc., with its principal office located at 228 Park Ave S 78136, New York, New York, 10003, United States.
Chili Piper allows you to conveniently schedule appointments and interactions with our team. By using this service, you can select suitable time slots for meetings, product demos, or consultations, streamlining the scheduling process.
3.17 Cloudflare Services
This website uses Cloudflare services, provided by Cloudflare, Inc., with its principal office located at 101 Townsend Street, San Francisco, CA 94107, United States.
Cloudflare is a cloud-based service that enhances website performance, security, and availability by routing website traffic through its global network. It provides content delivery, security, and DNS services, among others, to improve the user experience and protect against online threats.
When you visit our website, your data may pass through Cloudflare's network, including technical data such as IP addresses, HTTP headers, and other browsing-related information. This data is processed to optimize website performance and enhance security.
In general, you are under no legal or contractual obligation to provide us with personal data. However, certain processes cannot be carried out if no data is provided to us. This applies in particular to the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract of contracts, to answering your requests and other processes.
Due to the complexity of today's data processing procedures, we may commission service providers to process your data. Some of these service providers are located outside the EU or the EEA, and in some cases may also be based in countries for which there is no adequacy decision by the EU Commission. In these countries, there may not be a level of data protection that meets EU standards. For example, the processing of personal data by criminal authorities may not be limited to the extent that is absolutely necessary and data subjects may only have limited legal protection. However, we always ensure that the European level of data protection and the European data security standards are maintained. If you would like to find out more about how and to what extent we pass on your data to service providers and what protective measures we have taken in this respect, please contact us using the contact details above under Pt 1.
The following recipients of your data are located outside the EU/EEA:
-Meta Inc (USA)
-Google LLC (USA)
-LinkedIn Corporation (USA)
-Chili Piper Inc, (USA)
-Twitter Inc / X Corp (USA)
-HubSpot, Inc (USA)
-Intercom, Inc (USA)
-New Relic, Inc (USA)
-Amplitude, Inc (USA)
The US recipients outside the EU/EEA are companies certified under the EU – U.S. Data Privacy framework. These data transfers are therefore permitted due to the adequacy decision of the European Commission C(2023) 4745 final.
The data transfer to the UK is based on the adequacy decision of the European Commission (EU) 2021/1772 for data transfers in the UK.
We are subject to numerous legal regulations. In certain cases, we may be legally obliged to disclose personal data of our customers to courts or other authorities upon their request. In any case, we will make sure that the protection of your data is maintained.
7.1 Right of access
You have the right to request access to your personal data and to obtain information on the processed data.
7.2 Right to rectification, erasure & restriction of processing
If we process inaccurate or incomplete personal data, you have the right to rectification or completion of such data. You may also request the deletion of unlawfully processed personal data. If it is unclear whether your personal data is inaccurate, incomplete, or unlawfully processed you may request us to restrict the processing of your data until this issue has been resolved.
Please note that these rights complement each other which means that you can request us to either rectify or complete or delete your data.
7.3 Right to object
If we process your data based on our legitimate interest, you have the right to object to the processing of your personal data on grounds relating to your particular situation. If you exercise your right, we will ask you to provide your reasons. You further have the right to object where we process your personal data for direct marketing purposes (e.g., discount offers for our products and services similar to those you have already purchased).
7.4 Right to revoke consent
If we process data based on your consent, this consent may be revoked at any time with future effect. For this purpose, please contact us through the provided contact details on our website or by using the provided contact details listed in Pt 1 above.
7.5 Right to data portability
In certain cases, you have the right to receive your processed personal data in a structured, commonly used and machine-readable format.
7.6 Right to appeal
If you have any concerns regarding data protection law, we hope that you will contact us first and we can address your concerns. However, if despite all our efforts your remain dissatisfied, you may lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde).
This website uses the Google Font "Roboto" by Christian Robertson. The font is locally stored on our servers.
To check the license agreement of the font please visit https://fonts.google.com/specimen/Roboto.